 |
|
Frequently Asked General Questions:
How do I get an ID code to take the Survivor Profiler test?
I have a hardback book. Where do I find the unique 10-digit Book ID code?
I have a paperback book. Where is my unique 10-digit Book ID code located?
Where do I input my ID code?
My ID code does not work (says "invalid!" or "is already being used"). Or, I have lost my code. What should I do?
I already registered for my code and it was emailed to me. Do I have to register again to take the Survivor Profiler?
I purchased a book from Audible.com or Amazon Kindle, where can I get my code?
I borrowed a library book and it is saying my ID code has already been used. What do I do?
Can more than one person use the same ID code?
I purchased the book and used the code but would like to share a code with someone in my family, what do I do?
I registered on www.thesurvivorsclub.org and am not able to log in to take the Survivor Profiler survey. What do I do?
How is my email address used by the Profiler?
May I retake the Survivor Profiler?
Once I register my unique 10-digit code, will I need it again?
How long does the Survivor Profiler take?
Is there a time limit on the test?
May I complete the Survivor Profiler in multiple-sittings (i.e. May I stop and reconvene at any time?)
What if I exit before I complete the test?
How do I receive my Survivor Profiler results? May I access my results at any time?
What results will I receive?
May I email my results?
How do I print my Survivor Profiler results?
Can I fail the Survivor Profiler test?
How are the Survivor Profiler's questions structured?
I am afraid I am answering the questions incorrectly. Are there wrong or right answers?
Some of the questions seem to repeat themselves. Why?
Am I allowed to go back and change my answer(s)?
How may I learn more about the Survivor Profiler?
What private information does the Survivor Profiler collect?
Frequently Asked Technical Questions:
What if I forget my Password?
Why does my Computer seem to be running slower when I am on the Internet?
I am having trouble reaching www.survivortest.com, survivorprofiler.com or survivorprofiler.org.
I can reach the Profiler website, but when I try to log in with my email address and password, the screen just refreshes (it loops).
If I am having trouble and need to contact TalentMine, what information do I need to provide?
How may I contact TalentMine?
How do I get an ID code to take the Survivor Profiler test?
To obtain a unique ID code for the Survivor Profiler test, please purchase The Survivors Club: The Secrets and Science that Could Save Your Life in book, eBook or audio format.
I have a hardback book. Where do I find the unique 10-digit Book ID code?
The ID code is located on the reverse (unprinted) side of The Survivors Club dust jacket. Remove the jacket from the book and you'll find the 10-digit code on the reverse (unprinted) side of the back cover.
If you purchased an eBook or audio book, you’ll find the name of a website in Chapter 13, section 6 where you can register for your unique code. The code will then be emailed to you immediately. Please note that your unique code is 10-digits long. It is not the bar code number on the product.
I have a paperback book. Where is my unique 10-digit Book ID code located?
You will find a website address located within the body of the first paragraph on page 305 of the book. Go to that website to register for your code. Your code will then be e-mailed to you immediately.
Where do I input my ID code?
On www.SurvivorProfiler.com, click "New User". Follow the prompts to the "Input Code" screen.
My ID code does not work (says "invalid!" or "is already being used"). Or, I have lost my code. What should I do?
If you receive a message that your code is invalid or being used, first analyze the digits in your code to make sure you are not mistaking a zero for the letter O or the number 1 for the letter I. Please make sure you are not trying to enter your code as a password – it is not a password. Go back to www.survivorprofiler.com and click “NEW USER”. If you are still having issues with your 10-digit code or you have lost your code, please email help@talentmine.com.
I already registered for my code and it was emailed to me. Do I have to register again to take the Survivor Profiler?
Yes, even if you registered for your code to be emailed to you, you must also register on www.survivorprofiler.com by clicking “New User” on the first screen in order to complete the survey.
I purchased a book from Audible.com or Amazon Kindle, where can I get my code?
Get code instructions appear in Chapter 13, Section 6 (the How to Get Started section). It'll give you a website address to go to in order to register for your code. Your code will then be e-mailed to you.
I borrowed a library book and it is saying my ID code has already been used. What do I do?
You may get a unique code by going to www.survivorprofiler.com/getcode and registering for a code. The code will be emailed to you immediately.
Can more than one person use the same ID code?
Only ONE person may use each ID code. The Profiler uses each ID code to identify each person's unique survivor personality.
I purchased the book and used the code but would like to share a code with someone in my family, what do I do?
On your reports page click the link titled “Share-A-Code”. You will be able to share one code with someone by entering in their email address.
I registered on www.thesurvivorsclub.org and am not able to log in to take the Survivor Profiler survey. What do I do?
You must also register as a “New User” on www.survivorprofiler.com
How is my email address used by the Profiler?
After you enter your access code and create a User Profile, your email address allows the Survivor Profiler to identify you.
May I retake the Survivor Profiler?
You may only take the Survivor Profiler one time per ID code and email address. You may purchase additional books to obtain an additional ID code.
Once I register my unique 10-digit code, will I need it again?
Once you have successfully submitted (created) your User Profile, you will no longer need your unique 10-digit code to access the test. After you create your User Profile, your log-in credentials (email address and password) will enable you to access the test and results.
How long does the Survivor Profiler take?
The Profiler takes between 10 and 15 minutes to complete in one sitting, from beginning to end. You may track your progress during the actual test by viewing the "percentage-completed" image at the upper right-hand corner of each screen.
Is there a time limit on the test?
The Survivor Profiler is not timed. You may take the Profiler at your leisure.
May I complete the Survivor Profiler in multiple-sittings (i.e. May I stop and reconvene at any time?)
You may take the Survivor Profiler in multiple sittings. You may save your inputs and exit at any point during the test. Upon restarting, you will pick up exactly where you left off. To reconvene or retrieve your results, simply
click here to log in.
What if I exit before I complete the test?
If you have successfully created your User Profile (your registered email address and password), you may log in at any time to pick up where you left off. Click here to log in.
How do I receive my Survivor Profiler results? May I access my results at any time?
After you complete the test and fill out a few short questions about yourself, you will go directly to your results. You may access your results at any time, by simply logging in with your login credentials (email address and password).
What results will I receive?
The Survivor Profiler will calculate your:
- Survivor Type
- Top Three Strengths and Bottom Three Strengths
- Case Studies of your Survivor Type and Top Three Strengths
- A Membership Certificate
May I email my results?
Once you log in, you may email your results to yourself (and one additional email address) by clicking "Email My Results" on the left hand navigation.
How do I print my Survivor Profiler results?
You may print or save your results a couple of different ways. When viewing any one of your results: Survivor Type, Tool Kit or Case Studies, simply click on the "Printer/Disk" icon at the upper right-hand corner of the screen. A new window should launch in a printer-friendly format. You may:
1. Print the screen by clicking the printer icon on your internet browser
2. Click on the "printer/disk" image to launch an Adobe PDF version. If you do not have Adobe Reader, you may download for free at: http://get.adobe.com/reader/ Follow the instructions and read the system requirements.
Can I fail the Survivor Profiler test?
No. You cannot fail the Profiler - there are no grades or scores. In our research, we have found that everyone possesses a Survivor Type and Top 3 Tools.
How are the Survivor Profiler's questions structured?
The Profiler shows you a series of paired statements. You are asked to read each statement and select the ONE statement that describes you most. Sometimes you may feel that both statements describe you. In this case, select "Both Describe Me". In some events, you may feel that neither statement describes you. In these cases, simply select "Neither Statement Describes Me".
I am afraid I am answering the questions incorrectly. Are there wrong or right answers?
There are no right or wrong answers - just pick the one option that describes you best.
Some of the questions seem to repeat themselves. Why?
During the test, you should expect to see some of the same statements appear more than once. This repetition is intentional and enables the Survivor Profiler to generate the most accurate and useful results.
Am I allowed to go back and change my answer(s)?
You are not permitted to go back and change your answers. Carefully read each statement and go with your "gut" or spontaneous reaction. Even if you're concerned that you don't mark the right answer, the Profiler will still generate accurate and dependable results because of the way it cross-checks your answers.
How may I learn more about the Survivor Profiler?
To learn how the Survivor Profiler was created, its methodology, accuracy and the scientists who created it, click here.
What private information does the Survivor Profiler collect?
Click here to read the Privacy Policy.
What if I Forget My Password?
From the Log In screen, click on "Forgot Password?". Enter your registered email address and click "Submit." Your password will be sent to your e-mail address.
Why does my Computer seem to be running slower when I am on the Internet?
Slowness in Internet response time is usually due to the speed of your Internet connection, high traffic at your Internet Service Provider (ISP), or a memory shortage on your computer. Here are some suggestions to help speed up Internet response time: Clean out your cache/temporary Internet files that have been saved to your hard drive. If you are using Internet Explorer (later versions) click on the "Tools" menu > click "Internet Options." Then, on the "General" tab, under "Temporary Internet Files," click "Delete Files." Or, under "Browsing History," click "Delete" and click "Delete Files" under "Temporary Internet Files". If you are using Mozilla FireFox, click on "Tools" > "Options" > "Privacy". Select the "Clear Now.." button. Make sure "Cache" is selected. If you are using Safari, simply select "Empty Cache.." from the main "Edit" menu. If memory is still an issue, you may improve Internet response time by closing all other running applications on your computer.
I am having trouble reaching www.survivortest.com, survivorprofiler.com or survivorprofiler.org.
First, ensure that you are online by trying to reach other websites, such as a news website displaying today's date and current time. Also, make sure your computer's network settings (such as a firewall) are not preventing access to the Survivor Profiler website.
If you are successfully online and have ruled out any firewall or security settings are not prohibiting access to the Survivor Profiler, then ensure that your internet browser is going out to the server that hosts the Survivor Profiler. To do so, please follow these simple instructions. If using Internet Explorer, go to the "Tools" menu in Internet Explorer > click "Internet Options." Then, on the "General" tab, under "Temporary Internet Files," click "Settings...". Make sure that "Every visit to the page" is selected for "Check for newer versions of stored pages." click OK. If using IE 7.0, click "Browsing History," and click "Settings". Also follow the instructions above, for clearing cache in IE. If using Mozilla Firefox, select "Edit" > "Preferences" > "Advanced" > "Cache" > "Every time I view the page". Select - Every time I view the page
I can reach the Profiler website, but when I try to log in with my email address and password, the screen just refreshes (it loops).
Verify your browser is set to accept cookies. By doing so, you will be ensuring your internet browser session can communicate with the Profiler server and will allow you to proceed to the next screen instead of looping. Internet Explorer: Select "Internet Options" from the "Tools" menu > "Privacy" > "Advanced" > "Accept". Firefox: Select "Tools" > "Options" > "Privacy" > "Accept". Safari: "Edit" > "Preferences" > "Security" > "Only from sites you navigate to"
If I am having trouble and need to contact TalentMine, what information do I need to provide?
Your UserName (e-mail address) if you have created one
Your Unique Access Code (if you have it)
Please describe the issue you are experiencing
Browser and version (ie Internet Explorer 7.0)
Type of hardware (PC or MAC)
Operating system (Windows for PC)
How may I contact TalentMine?
If you have any questions, please send us an email at Help@TalentMine.com
|
|
|
|